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This Privacy Policy is intended to help you understand what data OurAstro collects, why we collect it, and how we use it. Your privacy matters to us, and we encourage you to read this policy carefully.
Users can access the OurAstro app only after logging in.
OurAstro is a subscription-based application. An active subscription is required to use the app and its services.
This Privacy Policy explains how we collect, use, and disclose personal information for anyone who chooses to use the OurAstro service.
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. The personal information we collect is used only to provide, maintain, and improve our services. We do not share your information with anyone except as described in this policy.
Terms used in this Privacy Policy have the same meanings as in our Terms & Conditions, unless otherwise defined here.
To provide a better user experience, OurAstro may require you to provide certain personally identifiable information, including but not limited to:
Name
Email address
Phone number
Address
Gender
Date of birth
Anniversary date
Location
Profile picture
This information is retained by OurAstro and used strictly in accordance with this Privacy Policy.
The app uses secure APIs to communicate with servers and databases.
To function properly, the OurAstro app may request the following permissions:
Camera – for video consultations
Device Audio – for video consultations
Contacts – (READ_CONTACTS, WRITE_CONTACTS)
Location – (ACCESS_COARSE_LOCATION)
Device Permissions –
INTERNET
ACCESS_NETWORK_STATE
RECEIVE_BOOT_COMPLETED
VIBRATE
OurAstro uses third-party services that may collect information used to identify you. These services operate under their own privacy policies.
Third-party service providers used by OurAstro include:
Google Play Services
Google Analytics for Firebase
Whenever you use OurAstro, and an error occurs within the app, we collect data through third-party tools known as Log Data. This may include:
Device IP address
Device name
Operating system version
App configuration
Date and time of usage
Other diagnostic statistics
This data helps us improve app performance and reliability.
Cookies are small data files used as anonymous unique identifiers. OurAstro does not explicitly use cookies; however, third-party libraries integrated into the app may use cookies to improve their services.
You may choose to accept or refuse cookies through your device or browser settings. Refusing cookies may limit certain features of the Service.
We may employ third-party companies or individuals to:
Facilitate our Service
Provide services on our behalf
Perform service-related tasks
Analyze how our Service is used
These third parties may access personal information only to perform assigned tasks and are contractually obligated not to misuse or disclose it.
We value your trust in providing us with your personal information and strive to protect it using commercially acceptable security practices. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
OurAstro may contain links to external websites. If you click on a third-party link, you will be redirected to a site not operated by us. We strongly recommend reviewing the privacy policies of those websites, as we have no control over their content or practices.
OurAstro does not knowingly collect personal information from children under the age of 13. If we discover that a child under 13 has provided personal data, we will immediately delete it from our servers.
If you are a parent or guardian and believe your child has shared personal information with us, please contact us so we can take appropriate action.
OurAstro may offer paid products and services. Payments are processed through secure third-party payment gateways.
We do not store or collect payment card details. Payment information is handled directly by payment processors and governed by their respective privacy policies.
We may update this Privacy Policy from time to time. Users are advised to review this page periodically for updates. Changes become effective immediately upon posting.
This policy is effective as of: 04 November 2020
If you have any questions or suggestions regarding this Privacy Policy, please contact us:
📞 Phone: +91 94512 87609
📧 Email: support@ourastro.com
